Refund & Return Policy

Last Updated: August 2026

Customer satisfaction is important to us.

Return Eligibility

Returns are accepted within 7 days of delivery only if:

  • The product is damaged.
  • The product is defective.
  • You received the wrong item.

Non-Returnable Items

Returns are not accepted for:

  • Used products
  • Products damaged after delivery
  • Change of mind
  • Personal care products (if applicable)

Refund Process

After receiving and inspecting the returned item:

  • Approved refunds are processed within 5–7 business days.
  • Refunds are issued to the original payment method.
  • Cash on Delivery refunds are processed via bank transfer or UPI.

Replacement

If you receive a damaged or incorrect product, we will arrange a replacement whenever possible.

For assistance, contact:

hellonishva@gmail.com