Privacy policy
This Privacy Policy describes how NISHVA collects, uses, and protects your personal information when you visit or make a purchase from our website.
By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
When you visit or interact with our store, we may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via third-party providers)
b. Device & Usage Information
- IP address
- Browser type and device information
- Pages visited and time spent on site
c. Order Information
- Products purchased
- Order history
- Transaction details
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you (order updates, support, etc.)
- Improve our website and customer experience
- Send promotional emails (only if you opt-in)
- Prevent fraud and ensure secure transactions
We do not sell your personal data to third parties.
3. Cookies
We use cookies and similar technologies to:
- Enhance your browsing experience
- Remember your preferences
- Analyze website traffic and performance
You can choose to disable cookies through your browser settings, but some features of the website may not function properly.
4. Third-Party Services
We may share your information with trusted third-party services to operate our business, such as:
- Payment gateways (e.g., Razorpay, PayPal, Stripe)
- Shipping and logistics partners
- Analytics tools (e.g., Google Analytics)
- Marketing platforms
These third parties only receive the information necessary to perform their functions and are obligated to protect your data.
5. Data Security
We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, misuse, or disclosure.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Customer Rights
As a user, you have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, contact us at nishva.co@gmail.com.
7. Data Retention
We retain your information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
NISHVA
📧 Email: nishva.co@gmail.com