Terms of service

These Terms of Service (“Terms”) govern your use of the website operated by NISHVA. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree, please do not use our services.

1. Account Terms

You agree to provide accurate, current, and complete information when creating an account or placing an order.
You are responsible for maintaining the confidentiality of your account and password.
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

2. Pricing and Payment

All prices are listed in INR (₹) unless stated otherwise.
We reserve the right to modify prices at any time without prior notice.
Payments must be made in full at the time of purchase through our approved payment methods.
We are not responsible for additional charges imposed by your bank or payment provider.

3. Product Descriptions

We strive to ensure that all product descriptions, images, and details are accurate.
However, we do not guarantee that all information is error-free, complete, or current.
Colors and designs may vary slightly due to screen settings and production differences.

4. Order Acceptance

Once you place an order, you will receive a confirmation email. This does not guarantee order acceptance.
We reserve the right to cancel or refuse any order for reasons including but not limited to:
- Product unavailability
- Errors in pricing or product information
- Suspected fraudulent activity

If your order is canceled after payment, a full refund will be issued.

5. Shipping and Delivery

Orders are processed within 4-7 days unless stated otherwise.
Delivery timelines may vary depending on location and external factors.
We are not liable for delays caused by courier services, natural events, or unforeseen circumstances.

Customers are responsible for providing accurate shipping details. We are not responsible for failed deliveries due to incorrect information.

6. Returns and Refunds

Returns and refunds are governed by our Return Policy.
To be eligible for a return, items must be unused, in original condition, and returned within the specified time frame.
Refunds will be processed after inspection of the returned product.

We reserve the right to deny returns that do not meet our policy conditions.