Shipping policy

At NISHVA, we are committed to delivering your orders in a timely and reliable manner.

1. Order Processing

All orders are processed within 2 - 3 after payment confirmation.
Orders are not processed or shipped on Sundays or public holidays.
During high-demand periods, processing times may be slightly delayed.

2. Shipping Time

Once shipped, orders are typically delivered within 3–7 business days, depending on your location.
Delivery timelines may vary due to courier availability, weather conditions, or unforeseen circumstances.

👉 We do not guarantee exact delivery dates.

3. Shipping Charges

Shipping charges (if applicable) will be calculated and displayed at checkout.
We may offer free shipping on select products or promotional offers.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS.
You can use this to track your shipment in real-time.

5. Delays & Issues

While we work with reliable courier partners, delays may occur due to factors beyond our control.
NISHVA is not liable for delays caused by courier companies, natural events, or incorrect shipping details provided by the customer.

6. Incorrect Address

Please ensure that your shipping address is accurate and complete.
We are not responsible for orders delivered to incorrect addresses provided at checkout.

7. Failed Delivery Attempts

If delivery fails due to multiple unsuccessful attempts, the order may be returned to us.
In such cases, re-shipping charges may apply.

8. Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery.
We will investigate and assist you with a replacement or resolution.

9. Contact Information

For any shipping-related questions or concerns, please contact us:

NISHVA
📧 Email: nishva.co@gmail.com