Refund policy

Returns & Refunds

At NISHVA, all products are made-to-order. Because of this, we do not accept returns or exchanges for:

  • Change of mind
  • Wrong size selected by the customer
  • Personal preference

👉 Please check size charts carefully before placing your order.

Damaged, Defective, or Incorrect Items

We will offer a free replacement or refund if:

  • The product arrives damaged
  • The print is defective
  • You receive the wrong item

To request this:

  • Contact us within 48 hours of delivery
  • Email: nishva.co@gmail.com
  • Include clear photos of the issue

Refund Process

  • Once your request is approved, we will:
    • Issue a replacement OR
    • Process a refund to your original payment method
  • Refunds are typically processed within 5–7 business days

Cancellations

  • Orders can only be canceled within 12 hours of placing the order
  • After that, production begins and cancellation is not possible

Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank account again
  • Contact your payment provider

If the issue persists, contact us at nishva.co@gmail.com